Refund Policy

Last updated: August 2026

This Refund Policy applies to subscriptions for our AI Patient Acquisition System. It explains the 7-day money-back guarantee and the charges that are not refundable.

7-Day Money-Back Guarantee

You have 7 calendar days from the date of your initial payment to evaluate the system. If you decide it is not the right fit for your clinic, you may request a refund within this 7-day period.

What Is Eligible for a Refund?

If your refund request is submitted within the first 7 calendar days:

• Your SaaS subscription fee may be refunded.
• You do not need to provide a detailed explanation for requesting the refund.
• Requests submitted after the 7-day period are generally not eligible for a refund.

What Is Not Refundable?

The following are not covered by the 7-day refund policy:

• Advertising spend paid directly to platforms such as Meta or Google.
• Third-party software or service fees.
• Custom development or implementation work already completed specifically for your clinic.
• Fees associated with services purchased separately from the SaaS subscription.
• Requests submitted after the 7-day refund period.

How to Request a Refund

Contact our support team within 7 calendar days of your initial payment and provide the email address associated with your account.

Once your request is reviewed and approved, the eligible amount will be refunded to the original payment method. Processing times may vary depending on your payment provider or bank.

Cancellation

You may cancel your subscription at any time. Cancellation will prevent future recurring charges, but it does not automatically qualify you for a refund outside the 7-day money-back guarantee period. See our Terms & Conditions for additional terms.

By subscribing to the AI Patient Acquisition System, you acknowledge and agree to this Refund Policy.

Important: The AI Patient Acquisition System is a software and automation platform. Results such as leads, booked appointments, consultations, or patients can vary depending on factors including advertising budget, market conditions, clinic offer, pricing, sales process, response times, and implementation. No specific number of leads, appointments, or patients is guaranteed unless explicitly stated in a separate written agreement.